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CommsTrader

A Natter on the Phone: One Company's Quest to Improve Business Telephony Via the Cloud
CommsTrader
Not afraid to go against the grain of conventional thinking on hosted comms services, Natterbox has eschewed the broad vistas of the UCaaS model to focus squarely on delivering enterprise class cloud telephony. It has invested in building a single ...



Optus partners with BroadSoft on cloud telephony | ZDNet
ZDNet
Optus has announced the introduction of "Optus Loop", a cloud-based telephony system for small and medium-sized businesses that provides hybrid mobile and ...

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Windstream Launches Combined UC & SD-WAN Service
Light Reading
Gartner predicts worldwide spending on unified communications will grow at a 3.2% CAGR and reach $43.4 billion by 2020. The largest growth opportunity is in cloud telephony, followed by cloud-based web-conferencing services, the research firm reports.

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YourStory.com

Cloud telephony startup Solutions Infini is connecting enterprises ...
YourStory.com
Solutions Infini, a Bengaluru-based enterprise communication and cloud telephony services startup, is simplifying communication across product lines, markets ...

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Information Age

The award for best picture goes to… cloud telephony
Information Age
In a world where customer experience has been described as the next competitive battleground, cloud telephony could provide an easy win in the battle for competitive advantage. The companies that embrace it will have the right results delivered – and ...



Economic Times

Cloud telephony platform Exotel partners with Zendesk
Economic Times
With this partnership, Zendesk will include Exotel's voice platform as part of its customer support offerings in the region.
Exotel announces integration with Zendesk to deliver voice - ET CIOETCIO.com

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YourStory.com

MOBtexting is looking at mobile and cloud telephony for all customer communications
YourStory.com
MOBtexting is a B2B omni-channel communication platform, which is equipped with messaging, cloud telephony, e-mailing, notifications, campaign tracker, and chat bots. In a world that is 'mobile first', the traditional modes of customer engagement and ...



Inc42 Magazine (press release) (blog)

4 Challenges To Building A Reliable Cloud Telephony System In ...
Inc42 Magazine (press release) (blog)
Cloud telephony is emerging as one of the fastest-growing technologies of the decade. Its low setup cost and easy scalability makes it an easy choice for every ...
8 Ways Cloud Telephony Can Accelerate The Digital India VisionBW Businessworld

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HuffPost

4 Unexpected Ways in which Cloud Telephony Saves your Business' Costs
HuffPost
Similarly a Cloud Telephony system can integrate with customer success tools like Zendesk, Freshdesk etc. Therefore, an executive can have all the details of the caller and the customer history at their fingertips without having to ask them unnecessary ...



Huddled (press release)

Why cloud telephone systems are now the most popular technology for small businesses
Huddled (press release)
Cloud telephone systems are quickly becoming the de facto standard for many businesses across the world. The days of on-premise systems are deteriorating rapidly with many businesses opting for a more scalable and reliable technology without having to ...

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